Frequently Asked Questions

Everything you need to know about styling your home with BBF.

What is the typical delivery time for furniture orders?

Standard shipping typically takes 7-14 business days. For larger furniture items requiring white-glove delivery, please allow up to 3 weeks for scheduling and transit.

Do you offer international shipping?

Currently, BBF ships exclusively within the continental United States and Canada to ensure the safety and integrity of our home goods during transport.

What is your return policy for home decor?

We offer a 30-day return window for most items. Products must be in their original packaging and unused condition. Please note that custom-made furniture and final sale items are non-returnable.

How can I track my order?

Once your order has dispatched, you will receive an email with a tracking number and a link to our carrier's portal to monitor your shipment's progress.

Are your materials sustainably sourced?

At BBF, we prioritize sustainability. Over 80% of our wooden furniture is crafted from FSC-certified timber, and we partner with artisans who utilize eco-friendly manufacturing processes.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options through Affirm for larger home investments.